An overview of products, platforms and research projects with a theme of innovating products, services and user experiences through product leadership and agile organisational transformation. Design thinking techniques and a systems approach are used as tools to engage all stakeholders, with the intention of seeking to understand and consciously push boundaries.
AI and Care Seeking Research
Led a quantitative study on the impact of AI Symptom Checkers on Care Seeking experiences and outcomes. Uncovering how AI could reduce the inequities currently experienced by some groups in society.
AI Symptom Checker NHS Pilot.
Led and launched Ada’s first digital front door
application for MSK in the NHS as a pilot. Engaged Primary Care Teams through Design Thinking and Systems Approaches.
Critical insight: only 20% of the target population needed a GP appointment.
Healthtech Enterprise Strategy
Developed the B2B Product Strategy through multi-discipline product discovery and design thinking practices to create hypothesis-driven products.
Taking Ada from having one revenue-generating partnership to over ten revenue-generating partnerships in 12 months.
“The secret of change is to focus all of your energy not on fighting the old, but on building the new”
Socrates
SaaS AI Last Mile Delivery Platform
Launched an MVP new Last Mile Delivery Platform
in less than six months for Just Eat delivery.
4x operational improvement for the segment.
High-quality, innovative platform passing external technical due
diligence in 98th pc.
Music Publishing Product Innovation
Responsible for the digital Product lifecycle; of the Audio Network Adobe Premiere Pro Integration. Innovation in video editing workflow using user testing to validate the minimum loveable product. Creating a USP for Audio Network sales, increasing track utilisation and revenue.
SAP Digital Transformation
Leading Internal Systems Change, delivering a
£300k SAP Finance Solution in 6 months. Across 4
territories.
Music Streaming Product & Agile Process Innovation
Agile Transformation & Scrum Coach for matrix teams, increasing platform releases by 66% for a B2B SaaS Music platform using cutting-edge Cloud services to ingest, host and stream music globally. Consumer App Product Management, innovating on the streaming experience around search, offline usage and more.